Delivery experience and management platform | Sorted
Cheaper package allocation for retailers, clearer delivery updates for customers.
Tracking events were processed in 2025.
80m
Shipments registered for tracking in 2025.
Over 115m packages
…were processed for shipping through our delivery management platform in 2025.
Reduction in support tickets during peak YoY
Take control of your carrier & delivery management
Gain complete control over your shipping operations with automated allocation and streamlined carrier workflows.
Fragmented carrier management
- Inefficient allocation processes
- Limited delivery options for customers
Centralised carrier integrations
- Automated, rules-based allocation
- Reduced shipping costs and overheads
Complete visibility into every delivery experience
Package tracking for retailers, with bespoke, on-brand communications that keep customers informed once orders are out for delivery.
High WISMO / WISMR volumes
- Disjointed customer delivery updates
- Limited visibility into delivery status
Real-time tracking visibility
- On-brand email and SMS customer updates
- Early identification of delivery issues
Optimising your delivery operations now.
Carrier catalogue.
We’re continuously growing our network of integrated carriers and services, giving all customers flexibility, broader coverage, and cheaper delivery options.
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Brands scaling D2C.
Scale D2C growth with seamless delivery and standout CX.
Omnichannel retailers.
Connect in-store and online with smooth, unified delivery.
Global scale leaders.
Expand globally with confident, trusted delivery experiences.
CX-obsessed brands.
Delight customers with delivery experiences that build loyalty.
Our partnership with Sorted has been extremely valuable in helping us navigate the challenges we face as a growing online business.
We now fully control customer insight by keeping users within a native app page, allowing us to deliver a significantly better experience.
The people at Sorted bring the product to life. Their lens on the retail tech sector allows us to learn from their final mile and CX expertise.