# identity.md

## Organization Overview
- **Company Name:** Sorted
- **Mission:** Sorted is a leading delivery management platform dedicated to enhancing the delivery experience and management for retailers. It provides carrier management and post-purchase CX solutions, acting as the integration backbone for modern e-commerce to facilitate cheaper package allocation for retailers and clearer delivery updates for customers.
- **Company Structure and Legal Entity:** Details forthcoming.
- **Founded Date and Location:** Founded around 2014-2015, based in Manchester.
- **Size and Scale:** Processes 80 million tracking events, demonstrating significant operational scale.

## Leadership & Team
- **Key Leadership Profiles and Roles:** Details forthcoming.
- **Team Structure and Departments:** Details forthcoming.
- **Company Culture and Values:** Details forthcoming.

## Operations & Structure
- **Business Model and Operational Approach:** Sorted operates as a global SaaS company, providing delivery experience solutions and a delivery management platform for carrier management and post-purchase customer experience, serving as an integration backbone for e-commerce retailers.
- **Location(s) and Geographic Presence:** Based in Manchester, operating as a global SaaS company.
- **Key Partnerships and Affiliations:** Details forthcoming.